Privacy Policy

At alrijafragrance.com (the "Site" or "we"), we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit or make a purchase from the Site.


Collecting Personal Information

We collect information about your device, your interactions with the Site, and details necessary for processing purchases. If you contact us for customer support, additional information may be collected. Any data that can identify an individual is referred to as "Personal Information."

Device Information:

Examples: Web browser version, IP address, time zone, cookie data, product views, search terms, and site interactions. Purpose: To load the Site accurately and analyze usage to optimize your experience. Source: Automatically collected via cookies, log files, web beacons, tags, or pixels. Disclosure: Shared with Shopify, our processing partner.

Order Information:

Examples: Name, billing/shipping address, payment details, email, and phone number. Purpose: To process your orders, manage payments, ship products, and communicate with you. Source: Directly collected from you. Disclosure: Shared with Shopify.

Customer Support Information:

Purpose: To provide support for any issues or questions. Source: Collected when you contact us.

Minors

The Site is not intended for individuals under 14 years of age. We do not knowingly collect data from children. If you believe your child has shared Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to facilitate our services. For example, we use Shopify to power our store. You can review Shopify's privacy policy here: [Shopify Privacy Policy](https://www.shopify.com/legal/privacy). We may also share your information to comply with legal obligations, respond to law enforcement requests, or protect our rights.

Using Personal Information

We use your Personal Information to provide you with our services, including offering products for sale, processing payments, fulfilling orders, and keeping you updated on new products or offers.

GDPR

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following legal bases: - Your consent; - To fulfill our contract with you; - Compliance with legal obligations; - To protect vital interests; - Public interest; - Legitimate business interests.

Retention

We will retain your Personal Information until you request its deletion. For details on how to request erasure, refer to the "Your Rights" section below.

Automatic Decision-Making

We use automated decision-making to prevent fraud (e.g., temporary denylist of IP addresses with repeated failed transactions), but this does not have a legal effect on you.

Your Rights (GDPR & CCPA)

Residents of the EEA and California have the right to: - Access, update, or delete Personal Information we hold. - Port data to a new service. - Object to data processing based on automated decision-making. To exercise these rights, please contact us using the details below. For California residents, you may also designate an authorized agent to submit requests on your behalf.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. We use the following cookies to optimize your experience on our Site and to provide our services.

COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

REPORTING AND ANALYTICS

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.


Do Not Track

We do not alter our data collection practices in response to Do Not Track signals due to the lack of a consistent industry standard.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

Contact Us

For any questions, concerns, or complaints regarding this Privacy Policy, you can contact us at:
Email: info@alrijafragrance.com
Mailing Address: Al Rija House 266, Area 37/B Landhi # 01, Karachi 75160, Pakistan.

If you are unsatisfied with our response, you can lodge a complaint with your local data protection authority. For residents of the UK, contact [ICO](https://ico.org.uk/make-a-complaint/).